Privacy policy

INTRODUCTION

The Nelson Mandela Marathon and the Nelson Mandela Marathon Global Running Series are committed to protecting and respecting the privacy of all participants, supporters, partners and users of our Website and digital platforms.

This Privacy Policy explains how personal information is collected, used, processed, stored, shared and protected in connection with the Nelson Mandela Marathon, the Nelson Mandela Marathon Global Running Series and related Golazo Group activities.

By accessing the Website, creating an account, registering for an Event or otherwise engaging with the Nelson Mandela Marathon and/or the Nelson Mandela Marathon Global Running Series, you acknowledge that personal information may be processed in accordance with this Privacy Policy and applicable data protection laws.

This Privacy Policy should be read together with the General Terms, Event Participation Terms and Conditions and Cookie Policy.

DEFINITIONS

  • “Personal Information” shall have the meaning assigned under the Protection of Personal Information Act, 2013 (“POPIA”) and, where applicable, the General Data Protection Regulation (“GDPR”).

 

  • “Processing” means any operation involving personal information, including collection, storage, use, disclosure, transfer, dissemination, restriction or deletion.

 

  • “Organisers” means Golazo South Africa (Pty) Ltd and affiliated Golazo entities involved in the organisation, operation, administration or delivery of the Nelson Mandela Marathon and/or the Nelson Mandela Marathon Global Running Series.

  • “Website” means the official Nelson Mandela Marathon and/or Nelson Mandela Marathon Global Running Series website located at www.nelsonmandelamarathon.com, including any associated subdomains, mobile platforms, registration systems, digital platforms or such other URL as may be designated by the Organisers from time to time.

 

DATA PROTECTION

  • The Organisers are committed to processing personal information lawfully, transparently and responsibly in accordance with applicable data protection laws, including the Protection of Personal Information Act, 2013 (“POPIA”) and, where applicable, the European Union’s General Data Protection Regulation (“GDPR”).
  • The Organisers undertake to process personal information:
  • lawfully and fairly;
  • for specific and legitimate purposes;
  • in a manner that is adequate, relevant and not excessive;
  • with appropriate security safeguards; and
  • subject to applicable participant and user rights under relevant data protection laws.

 

INFORMATION WE COLLECT

  • We may collect the following information:
  • name and surname;
  • date of birth;
  • gender;
  • nationality;
  • identification or passport number;
  • email address;
  • telephone number;
  • emergency contact information;
  • medical and health information relevant to participation;
  • race participation and performance information;
  • payment information processed through authorised third-party payment providers;
  • location and timing data;
  • website usage and analytics information;
  • device and browser information;
  • social media engagement information;
  • marketing and communication preferences;
  • photographs, audio recordings and video footage captured during Event participation; and
  • any other information voluntarily provided by participants or users.

 

PURPOSE OF PROCESSING

  • Personal information may be processed for the following purposes:
  • participant registration and administration;
  • Event operations and logistical management;
  • race timing, rankings and results;
  • participant identification and verification;
  • safety, medical and emergency support;
  • communications relating to the Event;
  • customer and participant support services;
  • operational planning and Event improvement;
  • statistical analysis and reporting;
  • fraud prevention, risk management and security;
  • compliance with legal and regulatory obligations;
  • marketing communications where consent has been provided;
  • participation in the Nelson Mandela Marathon Global Running Series events and initiatives;
  • communications relating to related Golazo Group events and initiatives;
  • sponsor and partner activations connected to the Event;
  • media, storytelling, documentary and historical archiving purposes;
  • and the protection and enforcement of the Organisers’ legal rights and interests.
    • The Organisers shall take reasonable steps to ensure that personal information processed is adequate, relevant and limited to what is reasonably necessary for the purposes described in this Privacy Policy.
    • Where consent is relied upon as the lawful basis for processing, participants and users may withdraw such consent at any time, subject to lawful processing already undertaken prior to withdrawal.

 

LEGAL BASIS FOR PROCESSING

  • Personal information may be processed on one or more of the following legal bases:
  • participant consent for specific processing activities, including marketing communications where required;
  • performance of contractual obligations;
  • compliance with legal obligations;
  • the legitimate interests pursued by the Organisers or authorised Event partners, provided such interests are not overridden by applicable participant rights;
  • protection of vital interests relating to participant safety or medical support; and
  • any other lawful basis permitted under applicable data protection laws.

 

INTERNATIONAL DATA TRANSFERS

  • Given the international nature of the Nelson Mandela Marathon Global Running Series, personal information may be transferred between authorised Golazo entities, service providers, timing providers, technology providers and operational partners located in different jurisdictions.

 

  • The Organisers will take reasonable steps to ensure that appropriate safeguards and data protection measures are implemented to protect personal information during such transfers in accordance with applicable data protection laws.


CHILDREN’S DATA

  • The Organisers recognise the importance of protecting children’s personal information.

 

  • Personal information relating to participants under the age of 18 years shall only be processed with the consent of a parent or legal guardian or as otherwise permitted by applicable law.

 

  • Parents and legal guardians providing consent confirm that they are authorised to do so on behalf of the minor participant.

 

MARKETING COMMUNICATIONS

  • Participants and users may, where consent has been provided or otherwise permitted by applicable law, receive communications relating to:
  • the Nelson Mandela Marathon;
  • Nelson Mandela Marathon Global Running Series events;
  • related Golazo Group events;
  • affiliated wellness and community initiatives;
  • future race opportunities;
  • sponsor and partner activations;
  • charitable campaigns; and
  • related sporting, cultural or community events.
  • Participants and users may opt out of marketing communications at any time by following the unsubscribe instructions provided in such communications or by contacting the Organisers directly.

 

SHARING OF PERSONAL INFORMATION

  • Personal information may be shared with:
  • authorised service providers;
  • timing, registration and accreditation providers;
  • medical and emergency personnel;
  • governing sporting bodies and athletics authorities;
  • official photographers, broadcasters and media providers;
  • technology, analytics and cloud storage providers;
  • payment processing providers;
  • governmental, regulatory or law enforcement authorities where legally required;
  • affiliated Golazo entities involved in the Nelson Mandela Marathon Global Running Series; and
  • operational partners reasonably connected to the administration and delivery of the Event.
  • The Organisers do not sell personal information to third parties.

 

SECURITY

  • The Organisers implement reasonable technical, administrative and organisational measures to safeguard personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.
  • While reasonable security measures are implemented, no electronic transmission, storage system or digital platform can be guaranteed to be completely secure.
  • In the event of a security compromise, data breach or unauthorised access to personal information, the Organisers will take reasonable steps required under applicable law, including notification obligations where legally required.

 

DATA RETENTION

  • Personal information will only be retained for as long as reasonably necessary for:
  • Event operations and administration;
  • legal and regulatory compliance;
  • dispute resolution;
  • safety and medical record purposes;
  • statistical and historical archiving;
  • media and storytelling purposes; and
  • the ongoing administration and development of the Nelson Mandela Marathon Global Running Series.
  • Thereafter, personal information may be securely deleted, anonymised or archived in accordance with applicable laws and operational requirements.

 

PARTICIPANT RIGHTS

  • Subject to applicable law, participants and users may have the right to:
  • request access to personal information;
  • request correction or updating of personal information;
  • request portability of personal information where applicable;
  • request deletion of personal information;
  • object to certain forms of processing;
  • object to direct marketing;
  • withdraw consent to marketing communications;
  • request restriction of processing; and
  • lodge complaints with applicable data protection authorities.
  • Requests relating to personal information may be submitted using the contact details provided below.
  • Participants and users also have the right to lodge complaints with the Information Regulator of South Africa or other applicable supervisory authorities in relation to the processing of personal information.

 

COOKIES AND ANALYTICS

  • The Website and associated digital platforms may use cookies, analytics tools and similar technologies to:
  • improve Website functionality;
  • enhance user experience;
  • analyse Website traffic and engagement;
  • support registration systems and Event operations;
  • remember user preferences; and
  • support marketing and communication activities.
  • Further information relating to cookies and tracking technologies is available in the Cookie Policy.

 

THIRD-PARTY PLATFORMS AND LINKS

  • The Website or Event platforms may contain links to third-party websites, platforms or services operated independently from the Organisers.
  • The Organisers are not responsible for the privacy practices, content or security of such third-party platforms.
  • Users are encouraged to review the privacy policies applicable to such third-party services.

 

AMENDMENTS TO THIS PRIVACY POLICY

  • The Organisers reserve the right to amend or update this Privacy Policy from time to time.
  • Updated versions shall be published on the Website and shall become effective upon publication unless otherwise stated.
  • Participants and users are encouraged to review this Privacy Policy periodically.

 

CONTACT

Questions, requests or concerns relating to this Privacy Policy or the processing of personal information may be directed to the Organisers using the contact details below:

Golazo South Africa (Pty) Ltd
65 Ave De Mist, Rondebosch, Cape Town, South Africa
Email: info@nelsonmandelamarathon.com